The Korean company received an advance payment, but the products were not delivered
If you have paid for a product from a Korean company but have not received it, you may be able to pursue legal action against the company to obtain a refund or compensation.
Here are some steps you can take:
Contact the company: Start by contacting the company to try to resolve the issue. Explain that you have not received the product and request a refund or information about when the product will be delivered. Keep a record of all communication with the company, including emails and phone calls.
Check the terms and conditions: Review the terms and conditions of your purchase to see if there are any provisions related to delivery or refunds. This information may be useful if you need to pursue legal action.
File a complaint: If you are unable to resolve the issue with the company directly, you may consider filing a complaint with the Korean Consumer Agency. The agency may be able to assist you in resolving the issue or provide guidance on legal action.
Consider legal action: If all other avenues have been exhausted, you may consider pursuing legal action against the company. This may involve hiring a lawyer to assist you with filing a lawsuit or pursuing alternative dispute resolution methods.
It's important to note that the process of pursuing legal action can be complex and time-consuming, so it's important to carefully consider your options and seek legal advice if necessary.
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